Accessibility Commitment
Gravionne is committed to ensuring that our wellness services and digital experiences are accessible to all individuals, regardless of their abilities or disabilities. We believe that everyone deserves equal access to premium wellness solutions.
Last updated: January 15, 2025
Our Accessibility Philosophy
We believe that accessibility is not just about compliance—it's about creating inclusive experiences that empower everyone to achieve their wellness goals. Our commitment extends beyond technical requirements to encompass the full spectrum of human diversity and needs.
Accessibility is integrated into our design and development processes from the ground up, ensuring that our services are usable, understandable, and valuable for people with diverse abilities and preferences.
Web Content Accessibility Guidelines
WCAG 2.1 AA Compliance
Our website and digital platforms are designed to meet or exceed WCAG 2.1 Level AA standards, ensuring compatibility with assistive technologies and providing clear navigation for all users.
Perceivable Content
All content is presented in ways that users can perceive, including appropriate color contrast, alternative text for images, and captions for multimedia content.
Operable Interface
Our interface components and navigation are operable through various input methods, including keyboard navigation, voice commands, and assistive devices.
Understandable Information
Information and user interface operation are understandable, with clear language, consistent navigation, and helpful error messages and instructions.
Assistive Technology Support
Screen Readers
Full compatibility with popular screen readers including JAWS, NVDA, and VoiceOver, with proper semantic markup and ARIA labels throughout our platform.
Keyboard Navigation
Complete keyboard accessibility with logical tab order, visible focus indicators, and keyboard shortcuts for efficient navigation without requiring a mouse.
Voice Control
Support for voice control software and speech recognition tools, enabling hands-free interaction with our platform and services.
Magnification Tools
Compatibility with screen magnification software and browser zoom features up to 200% without loss of functionality or content.
Design & User Experience
Color & Contrast
All text and interactive elements meet or exceed WCAG contrast requirements (4.5:1 for normal text, 3:1 for large text), and information is never conveyed through color alone.
Typography & Readability
Clear, readable fonts with appropriate sizing, line spacing, and paragraph structure. Users can adjust text size and spacing according to their preferences.
Interactive Elements
All buttons, links, and form controls have clear labels, adequate size for easy interaction, and provide appropriate feedback for user actions.
Error Prevention & Recovery
Clear error messages, input validation, and confirmation dialogs help prevent mistakes and provide clear paths for error recovery.
Content Accessibility
Alternative Formats
Important documents and content are available in multiple formats including HTML, PDF with accessibility features, and plain text versions upon request.
Multimedia Accessibility
All videos include captions and transcripts, audio content has transcripts available, and complex images include detailed alternative text descriptions.
Plain Language
We strive to use clear, concise language and provide definitions for technical terms to ensure our content is understandable by users with diverse cognitive abilities and backgrounds.
Service Accessibility
Communication Options
Multiple communication channels including email, phone, video calls with sign language interpretation available, and text-based chat support to accommodate different communication preferences.
Flexible Service Delivery
Our wellness services can be adapted to accommodate various needs, including extended session times, alternative communication methods, and customized delivery formats.
Accommodation Requests
We welcome requests for reasonable accommodations and work with each individual to ensure they can fully access and benefit from our wellness services.
Continuous Improvement
Regular Testing
We conduct regular accessibility audits using both automated tools and manual testing with assistive technologies to identify and address potential barriers.
User Feedback
We actively seek feedback from users with disabilities to understand their experiences and identify areas for improvement in our accessibility efforts.
Staff Training
All team members receive training on accessibility best practices, disability awareness, and inclusive service delivery to ensure consistent, respectful interactions.
Feedback & Support
We welcome your feedback on the accessibility of our services and are committed to addressing any barriers you may encounter. Please contact our accessibility team:
Email: accessibility@Gravionne.com
Phone: +1 (555) 123-4573
TTY: +1 (555) 123-4574
Response time: Within 2 business days
If you encounter any accessibility barriers, please let us know so we can work together to find a solution and improve our services for everyone.